Jennifer Litwak
CEO – Joined PEP Housing in August 2023.
Jennifer is the Chief Executive Officer of PEP Housing. She successfully managed the closing of over $1.3 billion in multifamily acquisitions and overseen the development, preservation and renovation of over 8,882 units of affordable housing nationwide. Jennifer is an active member of the American Bar Association’s Section of Real Property, Trust and Estate Law and serves as Vice Chair of the Residential, Multi-Family, and Special Use Group. Jennifer also serves as the American Bar Association’s Section Advisor to the Uniform Law Commission’s Unlawful Restrictions in Land Records Act Committee.
Jennifer serves as the Vice Chair of Urban Land Institute’s Affordable & Workforce Housing Council. She has taken on numerous roles with Commercial Real Estate Women Network (CREW) and served as an appointed member of various National Committees including, Network Industry Research, Member Education, and Scholarship Selection since 2016. In 2020, Jennifer was inducted into the CREW Visionaries program.
In 2019, she became a Fellow of the American Bar foundation, a global honorary society of legal professionals and scholars who have demonstrated outstanding leadership, and received the Gamechanger Award from Connected Women of Influence. She was also selected by GlobeSt. Real Estate Forum as a Women of Influence for her achievements in the Humanitarian category in 2020 and in the Independent/Non-Business Professional of the Year category in 2019. In 2017, Jennifer was profiled by the Daily Transcript’s Influential Women Report as one of the most influential women in San Diego County, and in 2016 she was chosen as one of the Top 100 Business Professionals in San Diego. Jennifer was recognized as one of Real Estate Forum’s Fifty Under 40 in the commercial real estate industry in 2015.
Jennifer earned a Bachelor of Arts from Wake Forest University, where she graduated magna cum laude, and holds a Juris Doctor from the University of Denver Sturm College of Law. She is a graduate of the prestigious Development Finance Certified Professional (DFCP) program of the Council of Development Finance Agencies and completed an Executive Certificate in Nonprofit Leadership from John F. Kennedy School of Government at Harvard University. Jennifer is also an active member of 5050 Women on Boards, Corporate Directors Forum, and the Junior League of Santa Rosa.
Resident Services
Our resourceful Resident Service Coordinators (RSCs) receive special training and certification from Ohio State University’s Department of Gerontology, maintain their professional standing in the American Association of Service Coordination (AASC), and stay current with frequent changes in the complicated service network. They make sure new residents are oriented to their communities by meeting with each resident and performing an intake of their needs. The RSC can guide the resident to resources such as discounts on utilities and nutritious food supplement programs. Additionally, they can learn about transportation alternatives, health coverage options, and local opportunities for recreation, entertainment and community involvement. As our residents age, health crises may occur and new needs arise, but PEP’s seniors know they can count on their Resident Service Coordinators for compassionate and timely help.
Erin Hoffman
Sr. Resident Services Coordinator – Joined PEP Housing in February 2003
Housing Development
The Department of Housing Development is responsible for creating new affordable housing opportunities for PEP Housing. The department identifies potential acquisitions, conducts feasibility studies and entitlement work, obtains financing, and oversees construction. In order to best serve the needs of the very low-income population, the department works diligently to stay on the cutting edge of innovation in terms of both financing and construction methods. The department also works with for-profit developers of larger projects, providing project enhancement and management expertise in the affordable housing arena, allowing both parties to achieve individual and mutual objectives.
Jim Wallen
Director of Housing Development
Jim joined PEP Housing in December 2017 as the Director of Housing Development, bringing with him over 35 years of experience in real estate, construction, and cross-enterprise operations management. With a family background in the real estate and construction industries, Jim has honed his leadership skills across sales, marketing, and strategic operations, enabling him to effectively lead teams and deliver results-driven solutions.
Under his leadership, PEP Housing has seen significant growth in real estate development, achieving a 22% expansion within a short period. Jim played a pivotal role in spearheading $77 million worth of projects, adding 140 units to the PEP Housing portfolio including River City, Pony Express, and Linda Tunis Senior Apartments. His ability to secure funding has been key to these successes, having secured $25 million in bond approvals from municipalities across Northern California. Jim’s expertise in navigating complex funding including; TCAC, AHP, VHHP, VASH, CDBG, and Section 8 has been instrumental in advancing PEP Housing’s mission.
In addition to overseeing major development projects, Jim is currently managing a $30M acquisition and rehabilitation of a 49 unit project in Santa Rosa. Jim is also leading several pre-development projects across Northern California, totaling more than 580 low-income units.
Beyond his executive work at PEP Housing, Jim’s is deeply involved in community advocacy, and championing affordable housing solutions for seniors and veterans. In 2023, Jim was elected by Sonoma County Board of Supervisors to the Sonoma County Master Plan for Aging Steering Committee. His collaborative approach ensures that “everyone counts, or no one counts.”
Jim earned a degree in Business Administration Financing with an emphasis in Real Estate Management from Chico State University.
Finance
The Department of Finance is responsible for all the financial affairs of the organization, including preparation of periodic financial statements and acting as liaison with the organization’s independent auditors. The department maintains effective internal controls that guarantee the safeguarding of company assets.
Karin Anderson
Director of Finance
Karin joined PEP Housing in May 2023 as the Director of Finance. Karin is a life-long resident of Sonoma County. She spent the last 25 years as the Financial Controller/Treasurer for Alvarado Street Bakery in Petaluma, California. Karin made the decision to begin a new chapter in her life by working for a mission-focused organization like PEP after seeing the positive impact affordable housing had on her grandmother. Karin believes in the Organization’s mission and wants to serve and help others.
Karin is a Certified Public Accountant (CPA), has her B.A. in Economics, emphasis on Accounting, from the University of California, Santa Barbara, and a Master of Science in Taxation (MST) from Golden Gate University. She was an Adjunct Instructor at Santa Rosa Junior College and has served on several for profit and non-profit boards.
Traci Theodorou
Staff Accountant – Joined PEP Housing in March 2025
Cathy Carey
Accounts Payable Clerk – Joined PEP Housing in May 2023
Compliance
The Compliance Department is responsible for ensuring adherence to all federal, state, local and lender/partner regulatory requirements within the organization. The compliance team works with all PEP employees to ensure an understanding of their role in remaining compliant with all regulations that govern PEP properties. The Department attends all regulatory audits and works to maintain good relationships with PEP partners by providing consistently high scores and accurate reporting. All members of the Department maintain the highest level of education by consistently attending industry trainings and monitoring for changes and updates to regulations related to affordable housing management.
Maintenance
PEP Housing’s maintenance staff ensures our properties and residents have the highest level of care available. This can range from overseeing the beautiful landscape to replacing appliances to preparing a unit for a new resident who has been on our waitlist for five or more years. The residents are familiar with and trust the staff coming into their homes. Our maintenance staff does an outstanding job maintaining PEP’s beautiful properties